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Form of work
Salary- Job Type: Full-time
- Location: Leicestershire
- Salary: £12.81 per hour
We are seeking a Fleet Administrator to join our busy Vehicle Fleet Services Team. This role is ideal for someone with a background in fleet management or vehicle-related customer service. The successful candidate will be the front of house, handling enquiries and coordinating with the vehicle workshop to ensure smooth operations.
Day to day of the role:- Manage face-to-face and telephone enquiries with professionalism and efficiency.
- Work closely with the vehicle workshop to monitor the status of vehicles and communicate progress updates.
- Coordinate with service areas to arrange vehicle delivery and collection.
- Assist the workshop team with breakdown recoveries and technical inspections scheduling.
- Generate and run weekly metric/KPI reports for various service areas.
- Perform basic administrative tasks and front-of-house coordination for the vehicle workshop.
- Experience in fleet management or a similar role within the vehicle industry, such as garage reception or MOT coordination.
- Strong customer service skills with the ability to communicate effectively in all forms, including face-to-face, over the phone, and in writing.
- Basic understanding of vehicle-related technical language, with a willingness to learn more as needed.
- Proficiency in administrative tasks and familiarity with reporting and metrics.
- Organisational skills and the ability to multitask in a fast-paced environment.
To apply for the Fleet Administrator position, please submit your CV below.
