Technical Fleet Administrator – Transports Services

What's involved with this role:
Temporary Technical Fleet Administrator – Transports Services
Job Ref: Leicestershire TCL 0008 BCAA / 1
Pay Rate: £12.81 per hour PAYE
Hours per week: 35-37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 1-2 months
City: Leicestershire
This role is to assist as directed with technical data analysis and administrative processes relevant to the business area, updating records in accordance with current legislation and monitoring internal and external performance or technical activities
Key Responsibilities:
Support the departments core processes including the day to day running of the team / department.
Act as the first point of contact for internal and external customers of the fleet vehicle workshop, both face to face and via the telephone, ensuring a resolution to queries and complaints in a timely and professional manner.
Liaise/work with the workshop management team in order to process and resolve all customer queries.
Assist in the running and maintenance of the vehicle management system, ensuring all records are up to date and accurate.
Process invoices for goods and services received by the vehicle workshop. This may relate to collation of worksheets, coding and checking prices and raising invoices for re-charging and highlighting discrepancies to the line manager.
Be the first point of contact in the resolution of financial matters including processing invoice information for payment, payment issues, income and expenditure and pro-actively dealing with queries from suppliers.
Communicate maintenance schedules to the client base and assist with re-arranging appointments to a mutually agreeable time as required.
Support the monitoring and analysis of supplier performance, contributing to the evaluation of service offered.
Understand and record performance information related to operational equipment and Health & Safety.
Support the vehicle insurance claims process by providing documentation to the insurance team as required.
Assist in the preparation of fleet meetings, including taking and distributing minutes and notes.
Run management reports from the work management system to assist managers with performance monitoring.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
GCSE Grades A-C or equivalent in English and Maths (NVQ level 2).
NVQ Level 3 in a subject relevant to the business area OR BTEC ONC or Diploma in a technical.
Skills & Experience:
Experience of workshop or construction administration.
Clerical experience in a range of tasks to include word processing, filing, photocopying, faxing, taking and relaying messages, data inputting / maintaining records.
Working knowledge of databases, including be-spoke systems.
Dealing with internal and external customers both face to face and on the telephone.
Working with financial systems and processes.
Working with Oracle financial systems.
Good verbal and written communication skills.
Good organisational skills and the ability to prioritise work.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Leicestershire TCL 0008 BCAA / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.