Technical Manager

Key Responsibilities:

• Provide technical expertise and ensure the implementation and compliance of technical and quality functions throughout the business.
• Ensure compliance with current legislation, industry standards, and customers' codes of practice.
• Manage and facilitate technical/quality visits and audits from customers/marketing groups, as well as maintain day-to-day technical relationships with customer technical teams.
• Maintain Food Safety, Product Integrity, Quality Management Systems, and Specifications.
• Foster a positive food safety and quality culture across all departments within the organization.
• Host external audits such as BRC and customer audits.
• Manage the internal audit schedule to verify compliance with HACCP Systems, Quality Management Systems, and legal/customer requirements.
• Lead and manage the HACCP Team, develop HACCP awareness within the business, and manage TACCP.
• Manage overall service levels, customer complaints, and rejections, including root cause analysis and corrective action plan completion.
• Oversee the document control system for the business.
• Manage supplier/contractor due diligence.

Qualifications and Skills:

• Bachelor’s degree in food science, Food Technology, Microbiology, or a related field.
• Extensive experience food manufacturing environment, preferably in a managerial or leadership role.
• Strong knowledge and experience in managing BRC food safety standards.
• Proven experience in leading and coordinating external audits, maintaining high compliance standards, and implementing corrective actions where necessary.
• Expertise in managing relationships with major retailers, including handling audits, product specifications, and technical queries.