Technical Manager

Are you looking for the next step in your Food career?
Do you enjoy building dynamic relationships with suppliers and retailers?
If yes - Reed (Food & FMCG) and pleased to be representing a wonderful client based near Worcester, looking for a Technical Manager.
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Salary: £45k to 50k per annum (negotiable depending on skills and experience)

Hours: Full Time, Monday to Friday, 8.30 am – 5 pm. Hybrid; working 1 day at home with some travel.

Location: Based in Evesham
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Key Responsibilities
• Provide specialist expertise and guidance to support the food safety culture in the Technical team and broader business
• Propose the Company’s stance on emerging trends and develop necessary policies
• Maintain a robust Quality Management System (QMS) with support from the Quality Systems Manager and provide training to the wider business
• Lead internal audits, identifying non-conformances, and collaborate on actionable solutions
• Spearhead annual product traceability, withdrawal, and recall testing while overseeing risk assessments for new suppliers and products
• Regularly evaluate supplier performance through annual reviews, on-site visits, and external audits
• Lead, engage, and nurture the Technical team, establishing roles and responsibilities
• Support the team resource needs, recruit and onboard Technical team members, whilst fostering individual development, and provide career advancement opportunities through regular reviews
• Ensure timely delivery of product specifications and data sheets to customers, supported by the Technologists
• Address customer complaints within 24 hours and ensure Certificates of Authenticity and Compliance are provided within the agreed timeframes
• Review and enhance department procedures to improve efficiency
Skills and Experience
• Minimum 2 years’ experience in a Food Safety Management role, ideally within the ingredients industry
• Proven technical expertise with a relevant qualification, e.g. food science degree
• HACCP Level 3/4 Food Safety qualification or equivalent
• Exemplary leadership, interpersonal and relationship building skills
• Strong organisational, adaptability, and collaboration abilities
• High standards of numeracy, literacy, and attention to detail
• Customer-focused with a commitment to customer satisfaction

Benefits
• Annual profit share bonus scheme linked to Company and individual performance
• Pension scheme
• 28 days annual leave including Bank & Public Holidays (increasing to 31 days after 5 years’ service)
• Additional paid leave between Christmas and New Year. (Office close down)
• Reward and discount programme
• Private health insurance
• Employee Referral Scheme
• Employee Recognition Programmes
• Dress down Friday’s
• Charitable giving
• Free onsite parking