Technical Operator Apprenticeship - Derby

Job Details

Technical Operator - Gloucestershire

Taking care of ‘one of life’s essentials’ – it’s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat. We serve around 8 million people across the Midlands and Wales and unlike other businesses, our delivery is non-negotiable. It’s a matter of life.

Many of our employees are also our customers, so we truly take pride in what we do! Employing people from across our communities and beyond, Severn Trent is an exciting and inclusive place to work – a place where you can be curious, can be ‘Wonderfully You’ and where you can truly make an impact to our environment, now and for future generations.  

Lets Tell you More

Apprenticeship programmes are a great way to earn and learn! Our Apprentice Technical Operator Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future. 

You’ll be supported every step of the way, by your line manager and mentor. Working alongside our technical operations team, you’ll work with clean water and apply treatment processes to make it wholesome for the customers we serve every day. You will play a large part in controlling the supply of water to meet the daily demand meaning you will engage with internal and external customers for example: contractors, regulators, colleagues, and our communities. Furthermore, you’ll fault find on treatment processes and assets, receive and store chemical deliveries, assess and optimise energy on site and carry out site checks for safety, security, and productivity purposes, reporting any faults, issues and concerns that need escalation.

Entry Criteria

This apprenticeship standard is Level 2 (equivalent to GCSE A-C or Grades 4-9). If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs and achieve a Level 1 while continuing to work to a Level 2. This will need to be achieved prior to completion of your apprenticeship.

Driving Requirements

Due to the locations and nature of the roles, these will require you to have a Driving Licence & access to your own vehicle when starting your apprenticeship:

• Little Eaton, Derbyshire, DE21 5DB
• Ogston, Derbyshire, DE55 6EL
• Campion & Draycote, Warwickshire CV32 7JA & CV23 8AB (working between the 2)
• Mythe & Strensham, Worcester/Gloucester GL20 6AA & WR9 9LB (working between the 2)

These locations will require a Driving Licence & access to you own vehicle before completing your apprenticeship as driving is mandatory for the off-scheme role:

• Frankley, Birmingham, West Midlands, B31 5RS
• Shrewsbury, Shropshire, SY3 8BJ
• Staverton, Gloucester, Gloucestershire, GL2 9QY
• Bewdley, Worcestershire, DY12 1PJ

Role Expectations Post Apprenticeship

• Upon successful completion of this programme, you will take up a role as a Technical Operator where you will be able to put your skills to action
• You’ll be part of a standby rota.
• You will be working independently across multiple sites.

Roles and Expectations Post Apprenticeship

Upon successful completion of this programme, you will take up a role as a Technical Operator where you will be able to put your skills to action

• You’ll be part of a standby rota.
• You will be working independently across multiple sites.

What you will Learn

• How to carry out routine daily operational tasks on treatment works including treatment processes, security, safety, and housekeeping
• How to treat water to a wholesome standard, escalating concerns to senior members of staff
• How to carry out first line maintenance and water sampling
• How to work safely and report hazards and/or take appropriate action to resolve
• How to safely disinfect plant, assets, tools, and equipment, which will provide a clean environment for water production

What We're Looking for

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term. 

We’d love you to be someone with… 

• A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions and who takes pride in their work 
• A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment  
• Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving.
• No two days are the same on the front line and not every day goes to plan, so you’ll need to be quick on your feet to respond!  
• Excellent communication and collaboration skills and enjoy working with multiple teams 
• Ability to analyse and interpret information and effectively communicate this to different team members and audiences 
• Ability to travel freely across our patch to visit different sites and travel to meetings and training days  
• Curiosity to learn quickly in a reactive and dynamic working environment  
• Ability to work in all weather conditions to serve our customers and protect the environment

How we'll reward and care for you in return  

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. 

With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:  

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility) 
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
• 10% monthly discount with Busy Bees Nurseries, and one-week free childcare 
• Dedicated training and development with our Academy 
• Electric vehicle scheme and retail offers 
• Family friendly policies 
• Two paid volunteering days per year 

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job. 

You’ll be supported every step of the way, by your line manager and mentor. Working alongside our technical operations team, you’ll work with clean water and apply treatment processes to make it wholesome for the customers we serve every day. You will play a large part in controlling the supply of water to meet the daily demand meaning you will engage with internal and external customers for example: contractors, regulators, colleagues, and our communities. Furthermore, you’ll fault find on treatment processes and assets, receive and store chemical deliveries, assess and optimise energy on site and carry out site checks for safety, security, and productivity purposes, reporting any faults, issues and concerns that need escalation.

About Severn Trent

With eight million customers, we do something incredible every day; supply almost two billion litres of water. We connect communities with the world's most precious resource.

Our vision is to become the UK’s leading water company by 2020. To achieve this, we’ll need talented people ready to become the future experts of our industry.

Severn Trent is a wonderful place to work because:

New and Exciting Challenges:

Water is often taken for granted, but harnessing its power takes potential and innovation. At Severn Trent you’ll work with the very latest technology, tackle problems, and find new ways to supply our customers.

Recognition for Brilliance:

We believe it’s really important to feel valued for what you do and at Severn Trent we make sure our people are recognised for their good work. We also have a fantastic benefits and rewards scheme that recognises your contribution to our business because we’re no strangers to thanking people who make exceptional contributions.

Making a Difference:

We’re dedicated to helping our local communities – and there are always plenty of opportunities for our people to get involved, from designing gardens for schools to fundraising for a charity with your colleagues.

Because we Care:

We’re a fair and ethical business within a regulated industry, so we think about the economic and environmental impact of every decision we make. Whether we’re helping to conserve wildlife or finding new ways to save water, we’re committed to creating a sustainable world.

Our most ambitious goals depend on brilliant ideas, no matter who they come from. If you think you have the potential we’re after, visit the Severn Trent website to see how you can become part of the team.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.