Technical Project Support Administrator

The main purpose of this contract is to assist one customer with a Technical Project. This customer requires onsite support during a 6 month project to assist their teams in deploying and managing 4000 cameras. This project will involve travel across the UK.

Key Responsibilities of a Technical Project Support Administrator

• To work across both of our Clients HQ's and Customers sites across the UK
• Manage the deployment, return and book out of equipment for use by customers staff
• Update customer data and produce activity reports.
• Document and track work alongside the Project Manager

Key Competencies of a Technical Project Support Administrator

• Experience of providing external customer support in a support desk/call centre/field engineer or similar environment.
• Excellent customer service and verbal communication skills.
• Accuracy/attention to detail.
• Empathetic telephone manner.
• Experience of using call/incident/CRM logging systems i.e Salesforce
• Good appreciation of and interest in technology.
• Competent Excel user.

Benefits

• Private Medical Insurance: Your health matters, and we've got you covered.
• Birthday Off: Celebrate your day your way – it’s on us.
• Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday.
• Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family.
• Time for You: We value your personal time. That’s why we finish work at 2pm on Fridays.
• Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home. 
• Pension: Plan for tomorrow with our pension scheme via NEST.

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills.  Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Danielle Godbold