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Form of workWe are partnering with a specialist manufacturing company in Solihull, in support of their continued expansion, we are looking for a full time, permanent Technical Service Coordinator who can work successfully under pressure in a fast paced environment, either as part of a team or on their own. This is a fantastic opportunity to join a global leader to create an exciting and rewarding future.
This role is paying a salary of £29,000.00 and you must be able to travel to Solihull to their office, this is a fully office based role.
Duties as a Technical Service Coordinator:
- Deal with incoming enquires from customers promptly and in a professional manner.
- Manage the delivery of the quotation, sales, and invoicing processes.
- Prepare spare parts lists.
- Understanding technical drawings and part specifications
- Cross referencing parts numbers with drawings and specifications
- Handle complaints and provide appropriate solutions.
- Coordinate service activities to ensure efficiency and compliance.
- Maintain the good relationships with the company customers.
- Arrange the collection and shipment of parts between the UK and Europe.
To be considered for the role of Technical Service Coordinator you will require:
- Good IT skills, including a comprehensive knowledge of MS Office.
- Proven customer support experience.
- Strong attention to detail and problem solving.
- Excellent written and verbal communication skills.
- Previous experience of administration within a manufacturing environment is desirable.
- Knowledge of Sage and SAP software is desirable.
To apply for this role please submit your CV and will be in touch.
For more information on the role or to apply for this role please contact Kirsty on 0121 705 0077. We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this position, your CV will be kept on file, and you may be contacted for other suitable roles in the future.
