Technical Service Manager

Job Title: Technical Service Manager

Location: City of London

Salary: £60,000 -£70,000

We are seeking to recruit a Technical Service Manager to join a dynamic Engineering Service provider in London. As a Technical Service Manager, you will be responsible for ensuring the successful delivery of Technical Services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service.

Responsibilities:

• Manage Technical Service delivery to clients, ensuring high quality and timely delivery of services
• Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention
• Manage technical resources, including staff and contractors, to ensure that they are effectively utilized
• Identify and implement service improvement initiatives to enhance service delivery quality and efficiency
• Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary
• Provide technical guidance and support to clients and internal teams
• Ensure compliance with relevant industry standards and regulations

Qualifications:

• NVQ Level 3 in Electrical or Mechanical Engineer (Equivalent) Or Degree qualified. 
• At least 5 years of Experience in a technical role
• Strong technical skills and knowledge of relevant technology solutions
• Excellent communication and interpersonal skills
• Strong leadership and team management skills
• Proven track record of delivering high-quality Technical Services to clients