Technical Services Manager

Why Greencore?
We're a leading manufacturer of convenience food in the UK and our purpose is to make every day.
We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties.
Here in Boston we employ around 400 colleagues and produce ready to eat salads, prepared vegetables and snacks for many of the major retailers such as Coop, Boots, Greggs, Costco, Spar and BOL.
This role is a 12 month Fixed-Term Contract.
What you'll be doing
As Technical Services Manager you will manage the Technical Services function, quality systems, procedures and policies at the site ensuring finished products are safe and conform to all relevant specification, legislation and customer requirements.

• Ensure the site policies and procedures are updated and managed to demonstrate alignment with Group best practice and legal/customer compliance.
• Lead the deployment and use of the quality management system, procedures and policies to document and govern the operational processes, developing the internal audit system to ensure that the site delivers in alignment with legal and customer requirements.
• Act as the customer's liaison point for key technical reviews related to the quality management system. Coordinate 1st, Second and 3rd party audits on site and generation of responses to close out non-conformances.
• Lead the site HACCP and TACCP Teams and manage all associated risk assessments. Participate in Group Horizon Scanning meetings and feed concerns into site
• Manage documentation required for export
• Submission of required information to Soil Association, Vegan Society to maintain the sites certification
• Investigating any OOS results from the retailers/customers due diligence testing

What we're looking for
We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity.

• Desired: Degree calibre - Relevant Food Science, Food Technology or Microbiological qualification
• Advanced Food Hygiene level 4 or equivalent
• Level 3 HACCP certified and Level 2 Health and Safety
• Sensory Training Level 2
• Microbiological Training Level 3
• Basic allergen awareness / practical knowledge of the management of allergens
• Experience at technologist level of working with a retailer; Expertise in interpretation of customer code of practice; Competent in the use of customer technical databases.
• Experience of maintaining an internal audit program
• Experience of maintaining a Quality Management System
• Experience of technical strategy implementation
• Experience of delivery of BRC certification and / or equivalent certification standards
• Experience of using Root Cause Analysis techniques for problem solving
• Ability to evaluate and interpret shelf life results
• Demonstrates expertise of applying food legislation to manufacturing products

If this sounds like you join us, grow with Greencore and be a part of driving our future success
What you'll get in return

• Competitive salary and job-related benefits
• Holidays
• Pension up to 8% matched
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.