Technical Specialist

Technical Specialist

£60,000 minimum - negotiable, Horsham, Mon to Fri 8am to 5pm, Company vehicle, 20 days + Bank Holidays, Pension, Parking

The Role

Due to business expansion, an exciting opportunity has arisen for a Technical Expert to join a well-established bus and coach conversion and sales specialist. As the Technical Specialist, you will be the company's technical expert on bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting our customer vehicles across the UK and Ireland. In this role, you will serve as the technical liaison with the factories that manufacture these vehicles, primarily Isuzu AOS and Elinta Electric Drive. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry, and hold qualifications specific to Electric Vehicles (EVs) and drivelines. As the technical Specialist you will be mostly office based, your job role will include, but not be limited to the following.

• Act as the company's subject matter expert on bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external customers.
• Liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical support matters, including technical resolution and problem solving,
• Lead technical training sessions and workshops for internal and external teams, ensuring a high level of product knowledge and proficiency in handling technical issues for bus, coach, EV's and systems.
• Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the technical lead on all customer issues and vehicle off-road issues, to guide the team towards an effective resolution.
• Act as a technical advisor for our aftersales support network, addressing their queries and concerns related to vehicle issues and performance, to be available when all else fails with a hands-on approach to get the issue resolved and the vehicle back on the road.

Requirements

• Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry.
• A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, and Electric Vehicles (EVs) and associated systems.
• Profound understanding of passenger transport vehicle systems, components, and EV technology, with proven ability to diagnose and resolve technical challenges.
• Qualifications and certifications demonstrating expertise in Electric Vehicles and associated technologies.
• Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers.
• Strong independent and team-based work capabilities, proficiently managing multiple issues and priorities concurrently.
• Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance.
• Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software.

Company Information

This is a very exciting opportunity for someone who is passionate about the automotive industry and would like to be part of an independent business, leading their technical capabilities in their after sales relationships with their customers and dealers. The right candidate will benefit from substantial training and investment to grow them into an industry recognised technical expert across OEM chassis and components from Mercedes-Benz. Iveco and AOS (Isuzu), Cummins, Allison, ZF, Brist, Wabco, electric driveline infrastructure from Elinta. Travel from time to time and may be required for product and vehicle training and occasional flexibility of working hours.

Package

• £60,000 + per annum - negotiable
• Additional on call payments
• Fully expensed Branded commercial vehicle
• 20-day holiday + bank holidays
• Pension
• Parking

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.