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Form of work
SalaryA client of mine based in Liverpool is looking for a Technical Support Analyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment to ensure the delivery of a good customer service experience. They are offering up to £230 per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting.
Skills & Experience:
- Good understanding of best practice frameworks e.g., ITIL.
- The ability to understand standards and regulations and identify how this could impact IS Technical Services.
- Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc).
- Has high quality oral communication and written skills.
- A good level of experience in a Technical Service or a similar role.
- Proven capability to work independently whilst managing and prioritising own workload.
- Reliable and flexible team player able to engage and work with other departments and functions.
