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Form of workJob Description
Actively seeking an enthusiastic Technical Support Analyst, with experience in the support of Microsoft Dynamics 365 Business Central, for an exciting new opportunity with a growing Microsoft Partner. The role will involve working as part of a like minded managed service team on interesting 3rd line Technical Support engagements over the coming years - a position providing fantastic project exposure, and brilliant future progression prospects.
This permanent role is fully home based, with the expectation of very occasional time on client site.
Role & Responsibilities
- Technical, 3rd line support of D365 Business Central environments
- Troubleshooting complex support issues, involving back end analysis and code review
- Debugging support issues alongside development teams
- Processing technical change requests and conducting ad-hoc config/ testing tasks
- Providing exceptional customer service to my clients diverse customer base
Skills & Qualifications
- Demonstrable experience in Dynamics 365 Business Central/ Dynamics NAV Technical Support analysis
- Ability to read and analyse C/AL & AL Extensions code
- Strong analytical/ troubleshooting skills
- Configuration and testing experience
- Confident communication/ user engagement skills
Benefits
- Opportunity to grow Technical Support experience in an expansive team environment; working on a range of fantastic projects
- A great base salary up to £50,000 (experience dependant)
- Competitive benefits package including target based bonuses
- Pension/ health scheme, 25 days holiday
- Certified MS training/ study allocation
- Companywide incentives/ team events
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 /Dynamics NAV opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.
I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
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