Job Title - Technical Support Assistant

Location - Sunderland SR2

Contract - Temp 12 weeks

Hours - 22

Role summary -

Sunderland City's Environmental Services Team is looking to recruit a dedicated Technical Support Assistant.
This is a unique opportunity to contribute to the daily operations of Environmental Services and be part of our city's future.

As a Technical Support Assistant, you will play a crucial role in supporting the Environmental Services Team through a variety of administrative tasks.
Your attention to detail, excellent communication skills, and ability to work independently will be key to your success.
This role demands high accuracy, the ability to meet tight deadlines, and a collaborative spirit in a high-volume environment.

Key Responsibilities:

• Perform a range of administrative tasks to support daily operations.


• Maintain high accuracy while meeting deadlines.


• Work collaboratively with team members.


• Multi-task and provide high-level customer care.


• Act as a representative for the service.

Requirements:

• Proficiency in Microsoft Office, including Word and Excel.


• Familiarity with KPIs, researching and presenting business information.


• Knowledge of financial administration and monitoring service standards.


• Experience with CRM systems.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk