Technical Support Specialist, Mass Spectrometry

Technical Support Specialist, Mass Spectrometry

- Mass Spectrometry / Liquid Chromatography Systems -

• Basic Salary Up To £50,000
• Car Allowance £7,000
• Bonus £6,000
• Pension 
• Healthcare 
• Excellent Benefits 

** A hybrid role, 75% office based with 25% travel to customer sites **

The Role - Technical Support Specialist, Mass Spectrometry

Following expansion, they seek to recruit a Technical Support Specialist responsible for:

• Providing scientific, technical and training support
• Investigating and troubleshooting queries
• Collecting and analysing data 
• Handling customer complaints in a professional and timely manner 
• Working closely with the sales, service, marketing and support teams to ensure customer satisfaction

Your Background - Technical Support Specialist, Mass Spectrometry

To succeed in this exciting role, you will ideally be able to demonstrate the following:

• Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography or Liquid Chromatography Mass Spectrometry systems
• Or as a Field Service Engineer, Applications Engineer or Technical Support Engineer working on a range of High Performance Liquid Chromatography or Liquid Chromatography Mass Spectrometry systems
• Ideally you will be educated with an HNC, HND or BSc in a life science or engineering discipline
• Minimum of 2 years experience with life sciences instrumentation
• Full UK driving licence
• Ability to communicate effectively at all levels with external customers and internal departments

The Company - Technical Support Specialist, Mass Spectrometry

• Trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases 
• Instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector 
• Offers 'best in class' solutions across their range of products and systems, which include applications for cell analysis, sample preparation, microbiology, immunodiagnostics, molecular diagnostics and blood bank screening

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.