Telecoms Engineer

Telecoms Engineer – based in Bromley, Kent – up to £35K

Excelcare are a privately owned care provider based in the heart of Bromley, Kent. We have an exciting opportunity for a Telecoms Engineerto join our IT Department to support over 3,000 users and work collaboratively as part of a wider team.

We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business.

What you can expect:

Up to 35k depending on experience.

1 Year FTC

Monday – Friday at our Head Office in Bromley.

A full driving license is required for this role.

Main responsibilities as a Telecoms Engineer:

• Undertaking site surveys for VoIP deployment.
• Checking the information gathered is appropriate and ensuring the system will meet the customers’ needs.
• Installing the new system, door intercoms, testing\terminating data cables if needed.
• Supporting our existing customer base to resolve any technical challenges they may encounter.
• Provide full training to the customer and ensuring the customer is fully satisfied with their new system before leaving site.
• Ensuring all documentation is complete and returned to HQ.

Skills and experience:

• Strong customer service and communication skills.
• Demonstrable experience of Telecommunications/IT/Network installations and support.
• Experience working with structured (CAT5/6) cabling.
• Experience installing and supporting Hosted (VOIP/SIP) telephone solutions such as 3CX, Splicecom, Yealink.
• Experience installing and supporting analogue/SIP door intercoms.
• Experience installing and supporting network hardware such as routers and switches supplied by Draytek, Meraki.
• Excellent troubleshooting skills for both on premise and hosted telephony solutions.
• Good understanding of SIP, VOIP and networking in general especially network switch and router configuration.
• Good organisation skills and a high attention to detail.
• A current UK driving license.

What we offer in return for your hard work:

• Hybrid working. 1/2 days remote after successful induction period.
• Competitive rates of pay.
• 33 Days holiday including bank holidays.
• Free learning and development
• Working within a great, friendly team and organisation
• Regular team lunches and company days out
• The opportunity to enhance your existing skills and learn many more.
• Refer a Friend Scheme rewarding £500 for every person you refer*
• DBS certificate (criminal records check) paid for by Excelcare*
• Comprehensive induction programme

If you are interested to find out more, please apply today.