Telecoms Field Operative

You’re not just looking for a career, you’re looking to make a difference.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support, learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

With over 175 years of heritage, Business is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. With incredible opportunities to learn and develop your skills, we’ll invest in you and nurture your potential.

If you’re diligent, dedicated, and want to be part of a team that defends the very essence of communications, we’re providing the opportunity to truly be a force for good.

Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people.

You will be part of a small, specialised team undertaking a full range of engineering duties including request fulfilment, incident management, maintenance and learning how to provide great customer service. You will receive a blend of formal training and practise what you learn out at the customer site with an experienced engineer who will act as your buddy. These services have a direct impact on the BT customers and therefore the ability to respond to short timescales with sensitivity and discretion is essential.

If you’re diligent, dedicated, and want to be part of a team that defends the very essence of communications, we’re providing the opportunity to truly be a force for good. With incredible opportunities to learn and develop your skills, we’ll invest in you and nurture your potential.

Telecoms Field Operative Level 3 Apprentice - this apprenticeship will last 15 months and 20% of your working hours will be dedicated to learning. At the end of your hard work, you will gain a level 2 qualification as a Telecoms Field Operative.

You’ll need to achieve (or be on course to achieve) a minimum of English and Maths GCSEs at grades 4-9 (C or above). Equivalent qualifications are accepted.

You must be a minimum of 18 years old at application.

The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.

BT Group is the global powerhouse behind EE, BT, Plusnet, and Openreach.

We value diversity and celebrate difference. We’ll encourage you to be yourself, whatever your background. As our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

Whichever brand you’re working for, we’re all playing for the same team. And we all enjoy the rewards of being part of something bigger: the opportunities to explore new experiences, pursue different dreams, climb challenging career ladders, and try out different ways of working.

We’re always looking ahead. We don’t just sell broadband, and networks, and security, and thousands of clever things you’ve never heard of; in our Martlesham labs, we’re inventing the technologies of the future.

Four brands. One team, 100,000 strong. Together, we’re connecting the world. Come and play your part in building the BT Group of the future, one that will be net zero by 2030.