Telephone Researchers

Zenith Commercial are representing a new client on their search for several Telephone Researchers working within the education sector. This is an excellent opportunity for all candidates with customer service experience gained from any sector.

The role responsibilities:

• Making calls to current and former students to gather feedback on courses
• Working towards targets in surveys per hour, dials per hour, call length and quality of calls
• Training is provided and continued support is always available
• No sales involved in the role; the calls are purely research based

The person we’re looking for:

• Experience of working in a contact centre is preferred although not essential as long as transferrable skills can be demonstrated
• Outgoing, assertive, personable, enthusiastic and self-motivated

Benefits:

• 4 day working week
• Current working hours – 09.00am – 19.00 Monday to Thursday (37 hours total – 3 breaks)
• Free teas and coffees
• Close to travel routes and local shopping
• Relaxed office environment
• Casual dress
• Small company

By applying for this opportunity, you agree that Zenith People Ltd may share your details with the end client at the shortlist stage. If you have the relevant skills and the drive to enhance your career, we would love to speak with you. Apply now or give us a call – 0191 428 6444.

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