Telesales Executive - No Cold Calls

DO YOU HAVE GOOD CUSTOMER SERVICE AND TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING?

ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL AND UNCAPPED COMMISSION?

IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH!

Peninsula are recruiting a Telesales consultant to contact existing clients and sell additional services to them. This is an ideal role for someone with telesales experience, who likes sales and high earning potential but doesn't like cold calling!

Job Overview

To be a member of the Health & Safety Face2Face Sales team, your role is to sell the product to our client base. On a daily basis, BSC's call clients who have recently taken advice from Peninsula, and highlight the F2F additional service to them. The BSC would then be responsible for explaining the nature of the service to the individual client (including all of the relevant terms and conditions of the service) and informing them of how using the H&S Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our H&S Services Team (Consultancy & Advisory), to ensure that the matter is dealt with promptly and efficiently.

Responsibilities

· To make a minimum of 50 outbound calls to H&S Face2Face business prospects;

· To reach a minimum of 2 hours talk-time per day, i.e. actual time spent actively contacting and speaking to prospects;

· To liaise with the Consultancy & Advisory Service Teams, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times.

What you Bring to the Team

· B2B experience is advantageous.

· Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility.

· Strong customer service experience.

· Outgoing personality, with strong organisational skills and a tenacious nature.

· Professional and intelligent approach to work.

· Good business acumen, articulate, uses initiative.

· Strongly focussed on delivering an excellent client experience at all stages.

· A positive approach in a fast-moving, busy team environment.

· Competitive nature, likes to win and make deals

· Uncapped monthly commission

· 25 days' holiday, plus bank holidays

· Day off on your birthday

· Cash plan

· Holidays increase after 2- and 5-years' service

· Pension Plan and Life Insurance

· Access to Employee Assistance Programme

· Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday'!

· Company incentives, access to discount schemes