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SalaryFull-time: Monday to Friday (09.00am-17.00pm)
We are seeking an experienced, well-organised Course Coordinator, who is a good team member, to assist with the coordination of our taught courses offered by the University of Sussex Business School.
Duties will include dealing with student enquiries, maintaining assessment information, distributing student information and supporting examination boards. Initiative, flexibility and the ability to communicate effectively, both orally and in writing, are essential. A good working knowledge of Microsoft packages is also important.
ESSENTIAL CRITERIA (see role-specific criteria below)
Good secondary education.
Effective planning and organisational skills to organise own workload and priorities.
Effective oral and written communications skills to work with colleagues and customers providing information and responding to questions and queries.
Ability to work flexibly within a small team and on own initiative, to include occasional weekends.
Competent IT skills to effectively manage own workload – MS Suite and databases.
ESSENTIAL ROLE-SPECIFIC CRITERIA
Ability to work consistently, thoroughly, and accurately when completing tasks.
Ability to explain regulations and procedures in a clear and concise manner.
Experience of administrative and clerical systems
Experience of supporting and servicing meetings (including preparing committee agendas and writing minutes)
Commitment to providing high levels of service to students and staff
Ability to deal sensitively with anxious students
Outward looking and positive towards new challenges
Willingness to instigate technological solutions to tasks to work smartly and increase efficiency
DESIRABLE CRITERIA
Knowledge of course and module structures and assessment methods.
Knowledge of examination board and University regulations regarding student progress and assessment
Experience of quality assurance and examination matters
Experience of student records systems
Commitment to staff development
Two years’ experience in a similar role.
Two years’ experience working in a university or similar environment.
