Temporary Accommodation Officer

Temporary Accommodation Officer
Lambeth
6 Month Contract
35 Hours p/w
Shift Rota
A London Borough Council is recruiting for an experienced Temporary Accommodation Officer be responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from Temporary Accommodation.
The Role
The key focus of the Temporary Accommodation Officer role is to lead on Temporary Accommodation complaints and members enquiries whilst liaising with managing agents and internal colleagues to ensure suitability and quality of Temporary Accommodation, providing an excellent customer service to residents.
This will include the following tasks and responsibilities:

• Allocate various Temporary Accommodation units, including emergency accommodation, efficiently and economically to achieve optimal use.
• Minimize inappropriate use of shared accommodation for families, track and monitor all clients, and facilitate their transition out of Temporary Accommodation.
• Conduct visits to ensure property standards at various accommodation types, promptly addressing breaches of license or disrepair.
• Manage day-to-day relationships with emergency accommodation providers, monitor performance, and provide advice for effective use of Temporary Accommodation.
• Provide timely management information, data, and detailed reports to assist in monitoring and supplying the Temporary Accommodation portfolio.

The Candidate
To be considered for this Temporary Accommodation Officer role it is essential that you have previous experience of managing a Temporary Accommodation service.
You will require an enhanced DBS to work within this role
The Contract
This is a temporary Temporary Accommodation Officer role, working 35 hours per week. The contract is for an initial 6 months.
Referral Bonus
If this Temporary Accommodation Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Temporary Accommodation Officer role, please send your CV lee . mc millan @ service care . org . uk or call me on discuss the vacancy in more detail.
Also, if this Temporary Accommodation Officer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region