Address
Form of workTemporary Dutch Speaking Customer ServiceSales Advisor
Location: Canary Wharf, London UK
Salary: £11 Per Hour
Hybrid Working
Hours: Monday to Sunday, 37.5 Hours a week, Shift Pattern
Permanent
Are you a fluent Dutch speaker?
Do you enjoy providing excellent Customer Service and looking for a new opportunity to join a highly successful holiday’s company?
My client is looking for a Customer Service Sales Advisor to join their team. My client offer holiday packages to customers both online and over the phone. The ideal candidate will be someone who has a passion for Customer Service and a natural ability to influence
Responsibilities:
You will be expected to handle incoming calls and understand the needs and expectations of customers
CCAs task is to generate holiday bookings and sales of associated additional products and services
Handle incoming calls for both sales and service calls
Handle service requests in the applications system
Generate sales through understanding customer needs and creating desire
Cancel, modify or confirm visits already sold
Upsell additional products, services and extended stays
Assist customers on live chat with enquiries about the product and website bookings
Essentials:
Dutch to Fluent level
Must be able to travel and work from other offices as and when required in line with business needs.
Good written and verbal English language skills
Excellent interpersonal skills
Able to add to a high performance team culture where agents exhaust all opportunities to achieve targets and brand loyalty for the client
A natural ability to drive sales
Professional and emotionally resilient
Benefits:
Casual dress
On-site parking
Private medical insurance
