Temporary Employment Vetting Officers x2
Temporary, Full Time
£15 per hour
Location: Chelmsford
These positions have an expectation that the successful individuals will attend the office in Chelmsford 2 - 3 days per week as a minimum.
The Opportunity
The Employment Vetting Officer (EVO) will be responsible for undertaking all pre-Employment Vetting checks on new joiners to Essex County Council ECC and our external customers and are fully compliant to start work in their role. They will ensure clearances are completes efficiently, to full safeguarding requirements whilst ensuring hiring managers and candidates have exemplary communication throughout the vetting journey. The EVO will be the subject matter expert on vetting legislation and ECC policy and be confident in working to clear legal requirements.
The Experience You Will Bring
- Understanding of employment and vetting legislation, in both regulated and non-regulated environments.
- Proficient IT skills, MS Word and MS Excel are essential.
- Highly motivated with excellent attention to detail when working at pace, a result orientated approach and continually seeking to improve. Ability to prioritise own workload and meet organisational deadlines.
- Strong verbal and written communication skills with experience of dealing with customer queries and a track record of providing exceptional customer service.
- Evidence of building effective working relationships with colleagues and customers.
Accountabilities
- Obtaining required checks such as employment references, DBS checks, right to work, vaccination etc, as is required for each role to meet statutory and policy requirements.
- Review all received checks, to ensure they meet the required standards and that cumulatively they raise no concerns for follow up, referring cases where needed for safeguarding review, operating within the requirements of the rehabilitation of offender's act.
- Using technology, undertake all required clearances for new starters to ECC and our partner customers. Working at pace and organising multiple workstreams to ensure clearances are chased pro-actively and completed within agreed timescales.
- Ensuring that candidates and managers are regularly kept up to date on progress of clearances, including expected delays and expectation management.
- Best in class candidate and hiring manager care, with all emails responded to within 24 hours of receipt. Pro-actively moving the candidate through the vetting process, chasing promptly when require via telephone and email and engaging hiring managers quickly when a candidate is not responding promptly.
- Seeing cases through to completion including issuing of contract, accurate integration to payroll systems and receipt of satisfactory candidate and hiring manager survey responses at the closure of each case.