Tenant Engagement Officer

Mansfield District Council is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year (pro rata), flexible and hybrid working, and local government pension.

Could you take on the delivery of tenant and resident engagement activities for social housing and embed this approach across the service? We are seeking a Tenant Engagement Officer to join our friendly team to deliver our Tenant Engagement strategy and make sure tenants are at the heart of everything we do.

Reporting to the Performance and Insight Manager the postholder will actively promote opportunities for tenant involvement to develop and monitor policies, procedures and service standards, ensuring tenants have the opportunity to influence major decisions about our services.

You will be a strong communicator, well organised, have excellent written and IT skills, with a good understanding of the regulatory framework.

You will have experience of working in the social housing sector preferably with experience of working directly with tenants.  

For an informal discussion about the role please contact Jeanette Marples, Housing Performance & Insight Manager at jmarples@mansfield.gov.uk

Interview date w/c 25th March 2024