Territory Account Manager

Territory Account Manager

Are you passionate about building and developing sales relationships and have a flair for winning new business – then we would love to hear from you.  Due to an internal promotion we have an opportunity to join our incredible sales team that support our FMCG, Express and Proud to Serve propositions. 

We are looking for individuals who thrive in a fast paced sales environment, get a buzz from identifying and developing new business relationships and offer a track record of delivering exceptional performance and increase revenues.    If this sounds like you then read on…

A bit about us... 

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand, but we can now be found in over 40 countries across EMENA, APAC and Americas. We’re on a mission like no other as we inspire the world to love great coffee. This is all supported by being part of The Coca-Cola Company. 

Along with our leading Retail formats, it’s our ground-breaking FMCG offering and Costa X on-the-go propositions that help us serve our B2B partners across the globe. And as for coffee technology, we’re quite simply trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise, we’ll always make sure you’re loving your craft.

A bit about the role...

Day to day, you’ll be accountable for managing a regional area with responsibility for developing new and existing customer relationships and achievement of business performance targets.  As part of this role you will

• Develop and implement customer strategies and joint business plans that are relevant to consumer and customer needs
• Negotiate contracts within agreed parameters
• Immerse yourself in managing the P&L, identifying levers and strategies to maximise profit
• Owning your specific territory, this will involve devising your route plan, managing your own time, lead yourself and the channel
• Drive existing and new business within territory to meet business targets

A bit about you…

A passion and track record of exceeding sales performance is just the start of what for. So, what else makes a great Territory Account Manager at Costa? 

• Impressive track record of successful development of new business as well as developing customer relationships, JBP development, negotiation skills and account management
• An understanding of the consumer market (FMCG, Hospitality preferred)
• Proven achievement against P&L targets
• Exceptional flair for numbers and data analysis to drive performance
• An abundance of drive, winning with customers and delivering results
• Motivated to build, develop and maintain excellent win-win relationships with key customers within your region

What we can offer...
We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people,  so we want you to feel valued and rewarded with, great perks and benefits:

• Business needs car
• BUPA Healthcare and Babylon GP
• Costa Pension Scheme
• Bonus Scheme
• Group Income Protection and Life Assurance
• 50% staff discount in our equity stores, 25% staff discount in franchise stores
• Access to The Coca-Cola Company Share Incentive Plan
• 25 days Holiday 

Location: Regional role (Territory areas North East, Midlands, South West, South East) with extensive travel expected within territory

Costa Coffee is made up of true experts and masters of their craft who stretch their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved culture.

DE&I Statement :

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Courage and Trust. You will be part of a genuine and committed team that shares the love for coffee and a desire to deliver great experiences to our customers, committed and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embraces differences in all that we do.

For any reasonable adjustments and general queries please contact costa.recruitment@costacoffee.com