Address
Salary
Bank Support Worker
Priory Avenue, Hastings
£12.09
Hours as and when required
Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.
We’re seeking an experienced Bank Support Worker to make a real difference to the lives of our customers. At Priory Avenue we provide accommodation and support for those who are homeless, or at risk of homelessness encouraging them to develop their skills and live independently.
We value our team and encourage learning and progression through our comprehensive induction programme as well as providing ongoing training to develop new and existing skills. You will have access to our Learning and Development Academy providing a wide range of training course, open to all.
Sanctuary also offer a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
If you want to make a positive impact to people’s lives, this is a rewarding opportunity to work with customers on their journey towards achieving their goals.
The position of Support Worker is referred to internally at Sanctuary as Project Worker.
Read more about Priory Avenue on our website
The primary role of Bank Support/Project Worker will be to provide customers with Information, Advice & Guidance (IAG) Supporting them to develop their understanding of the Rights & Responsibilities and other necessary Personal & Home management skills, to successful Move On and sustain future Independent Accommodation.
This is achieved by developing positive relationships with all customers and will include:
- Supportive key work meeting, to ensure relevant IAG is provided to encourage our customers to maximise their own potential and level of independence.
- Assessing the needs of our customers by updating support plans, and where necessary, signposting access to other specialist services.
- Supporting customers in their day to day living i.e. with cooking and cleaning
- Assisting customers with managing finances and welfare benefits
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem.
- Encouraging customers to explore Employment & Training opportunities.
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Promoting safe working practices by undertaking risk assessments within legislative frameworks
Desirable skills and experiences:
- Previous experience of working with vulnerable people and the ability to form positive relationships.
- A knowledge of housing management processes, including voids and arrears management and an understanding of occupancy agreements
- The ability to work on your own initiative.
- Ability to react effectively under pressure.
- Basic knowledge of Microsoft Word and Excel or similar
- Good interpersonal and customer care skills with an approachable attitude
- Skills in maintaining accurate records and support plans.
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:
- £12.09 per hour
- Health and well-being plans
- A variety of online discounts and rewards from major retailers
- A wide range of learning and development opportunities
We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clickhere
Read the full job profile here
Download our Recruitment Pack to learn more about Sanctuary culture and how we can support you to #BeYourBest
Closing Date: 7 March 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedInandYouTube.
Together we can be our best so that our customers can be their best.
#BeYourBest
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
