Title:  Support Worker

Support Worker 

Oak Lodge, Attleborough, Norfolk

£11.52

Part Time - 22.5 hours per week including some sleep ins

We have an exciting opportunity to work as part of a new Learning Disability Service!

Do you want a role where no two days are the same and you would be making a real impact to the lives of our customers?

If this sounds like you then we may have your perfect career!

We are thrilled to extend an invitation for you to apply for this position at Oak Lodge in Attleborough. We have 8 bedrooms and 4 self contained flats which provide our customers with an amazing home.

The aim of our service is enablement - to ensure clients achieve their goals and aspirations through the support and encouragement of our team, focusing on delivering excellent quality. A successful outcome is achieved when our customers can move on to suitable long-term accommodation.

We are looking to recruit a passionate and dedicated colleague to join our team of Support Workers to assist  the Local Service Manager to deliver person centred support enabling our clients to have every opportunity to develop/enhance daily living skills, on their journey towards independence.

Support Workers may be required to work a “sleep in” shift, there is a 6 week rolling rota which will be evenly distributed within the team. Sleep over rate will be applied in addition to rota’d hours.

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

Read more about Oak Lodge on our website

The role of Support Worker will include:

• Ensuring that relevant support is provided to encourage our customers to maximise their own potential and level of independence
• Assessing customers needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experiences:

• Experience working with vulnerable adults .
• Enthusiastic and flexible with a strong “can-do” attitude

• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £11.52 per hour
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities
• The full time equivalent for this role is 37.5 hours

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

If you would like to discuss the role, please email OakLodge@sanctuary-housing.co.uk and we will be happy to contact you for an informal chat.

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest

Closing Date: 5 February 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook,LinkedInand YouTube.

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.