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Form of work
Salary An exciting opportunity for an experienced housing professional possessing a pro-active approach and a strong commitment to customer care. You will have the opportunity to make a real difference to the lives of the residents and to help shape a thriving estate. We are a long-established Resident Management Organisation in Covent Garden, Westminster, consisting of 103 properties, 41 of which are leasehold & 61 of which are tenanted. We are looking for an experienced and committed Estate Manager / TMO Manager to work with our Management Committee to deliver the day-to-day management of the estate.
Principal Duties
Supporting the management committee to fulfil its strategic role including developing the TMO s business plan, delivery of its objectives and the development of policies and procedures ensuring compliance and delivery. Ensuring effective and robust financial management including compliance with standing orders/scheme of delegation, the preparation and approval of the OWRM s annual budget, maintenance of accurate accounting records, and comprehensive financial reporting. Working in partnership with the management committee and all residents to deliver continuous improvement and good value across all OWRM s managed and contracted services. Assisting the Management Committee to develop a sense of community, and good neighbourliness through initiatives aimed at bringing the community together. To develop, maintain and improve communication with a range of stakeholders. To ensure the repairs service meets all targets and delivers excellence and good value. Key to your success in the role will be your ability to manage budgets in a challenging environment, a commitment to delivering the responsibilities laid down in our management agreement, consistently excellent service delivery and proficiency in developing relationships with residents, contractors and other key stakeholders. Previous experience within a similar housing and business manager role also is required.
