Trades Sales Receptionist

Company and role overview -

This long-standing company, with a history spanning over a century, is currently offering an exciting opportunity for a combined Trade Sales Reception position. The role involves working within a dynamic and fast-paced team environment, where responsibilities include processing customer orders and addressing inquiries efficiently via email, phone, or in-person interactions, with an emphasis on delivering top-notch customer service.

Responsibilities -

• Greeting and assisting customers and visitors warmly
• Managing orders and inquiries through various channels such as email, phone, and face-to-face interactions
• Maintaining general awareness of data protection protocols
• Distribute necessary forms for contractors, including contractor forms, hot works permits, and asbestos forms, as needed
• Keep abreast of new products and adopt an upselling approach

Requirements -

• Demonstrate effective communication abilities
• Exhibit strong dedication as a team player
• Possess outstanding customer service skills
• Showcase a track record of experience in Trade Sales Counter roles with extensive face-to-face interaction