Location : Gravesend
Job Title:Trainee Customer Advisor - Sales
Job Type: Full-time/Permanent, working 37.5 hours per week, they work on two shifts which are : 08:00 - 16:30 and 08:30 - 17:00.
About:
My client is a leading manufacturer and installer of high end products. They are dedicated to delivering exceptional customer experiences and providing innovative solutions to meet their clients' needs. As a Trainee Customer Advisor in Sales, you will have the opportunity to learn and develop your skills in a dynamic and supportive environment.
Responsibilities:
- Assist customers over the phone, and via email to understand their needs and recommend suitable products or services
- Learn about the features and benefits of products/services to effectively communicate to customers
- Develop and maintain positive relationships with customers to ensure their satisfaction and loyalty
- Handle customer inquiries, complaints, and requests promptly and professionally
- Participate in sales meetings, training sessions, and product knowledge sessions to enhance your sales skills and product expertise
- Maintain accurate and up-to-date customer records using the CRM system
Requirements:
- Prior experience in customer service, sales, or a related field is preferred but not required
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and negotiation abilities
- Self-motivated and target-driven, with a passion for sales and customer satisfaction
Benefits:
- Competitive salary (Dependent on experience)
- Free parking
- Regular incentives
- Great company parties in the Summer and at Christmas
- Birthday off