Trainee Customer Services Administrator

Trainee Customer Service Administrator Opportunity! This is an excellent role for a talented ambitious individual who seeks to build an excellent career within a very highly acclaimed business. You will be trained and coached within various aspects. This role is based in Stockton on Tees.
WHAT IS IN IT FOR YOU?
Excellent capacity to learn and enhance your skillset
Competitive Base Salary
Competitive Holiday Package
Pensions scheme
An excellent company working culture
Training and upskilling at the forefront
Excellent working environment within a lovely office
THE BUSINESS
Our client is a market leader within the manufacturing of highly technical products. Their brand is recognised around the world. They seek to appoint a Trainee Customer Service Administrator who has a strong motivation to learn and develop their skills within numerous areas such as finance, transport & general administrative tasks.
THE ROLE
* Management of the order process:
* Order receipt and entry onto SAGE, checking against forecast, price, credit and incoterms
* Confirmation of order to customer
* Transport booking
* Keeping the customer notified of order issues/estimated arrival date
* Invoice creation
* Assisting with the collection of overdue customer payments
* Creation of detailed instructions for shipping and export/import activities
* Creation of required export documents (T1, Certificate of Origin, Bills of Lading, etc.)
* Maintain internal reports and databases as required
* Administration duties including but not limited to incoming telephone answering, receipt and dispatch of post, catering for visitors, organising supply of tea coffee etc., data entry onto SAGE, expenses, contract filing, VISA applications etc
THE PERSON
* Basic IT skills
* Desire to learn and develop
* Good communication and interpersonal skills.
* Fluent English (spoken and written) is essential.
TO APPLY
Please apply for this position and your CV will go direct to one of our consultants who is leading the search. Alternatively, if you have any questions, please get in touch with us at Westray Recruitment Group