AddressResponsibilities:
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments for patients
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect and update patient information, including medical history
- Verify insurance coverage and process insurance claims
- Maintain patient records and ensure they are accurate and up-to-date
- Assist with billing and payment processing
- Provide excellent customer service to patients, addressing their needs and concerns
-Working in a busy surgery alongside a dentist carrying out patient treatments
-Decontamination and sterilisation of dental instruments
Training will be provided.
Skills:
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using dental office software and computer systems
- Knowledge of dental terminology, procedures, and insurance processes
- Ability to maintain confidentiality of patient information
- Friendly and professional demeanor when interacting with patients and staff members
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements. Additional duties may be assigned as needed.
Job Types: Full-time, Permanent
Salary: £10.50-£11.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Experience:
- Dental assisting: 1 year (preferred)
- Dental Nursing: 1 year (preferred)
Licence/Certification:
- Valid GDC registration (preferred)
Ability to Commute:
- Aberdeen (required)
Ability to Relocate:
- Aberdeen: Relocate before starting work (required)
Work Location: In person
