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Form of workWe are looking for someone who is confident on the phone, has great attention to detail and is passionate about providing fantastic customer service. You’ll be part of a small team, looking after our day-to-day Sales Ledger tasks, resolving customer billing queries as well as providing cover for our reception.
The position is permanent, full-time (37 hours), with an option to be home-based one day per week (once fully trained).
Key responsibilities:
· Cash Collection: chasing customers for due and overdue debt by telephone and email.
· Cash Allocation: posting and reconciling payments received via bank transfer and credit cards.
· Customer Queries: resolving any issues leading to non or late payment.
· Credit Checks & Limits: process new credit applications; perform credit checks and review ongoing credit limits.
· Documentation: preparing and issuing monthly statements, payment reminder letters and sales invoices.
· Administration: maintaining records including notes within Sage.
· Team liaison: working closely with other departments to resolve queries.
· Reception: greeting visitors and distributing phone calls via switchboard, providing cover when needed.
· Customer Care: building good rapport and lasting relationships with customers.
Our ideal candidate’s experience and skill set will include:
- At least one years’ office experience (ideally in a Finance role)
- Great customer service skills - listening, negotiation, problem-solving, commercially astute
- Characteristics - driven, resilient, friendly & approachable, supportive of colleagues
- Good attention to detail
- Able to prioritise effectively
Working at JET PRESS:
Office hours: 8.30am-5.00pm Monday-Thursday & 8.30am-3.15pm Friday
Based at our Head Office: Nunn Close, Huthwaite, Nottinghamshire NG17 2HW
What we offer:
A friendly team and great working environment (including adjustable height desks)
Enhanced holiday entitlement 25 days (+ 8 Bank Holidays) - extra accrued with service
Enhanced company pension contributions 4% (+ life insurance if you opt to join the pension)
Enhanced company sick pay - accrues with service
Structured induction training and ongoing commitment to training & development
High degree of autonomy
Great location 5 minutes from J28 of the M1 with free parking on-site
Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink
Fridays are dress down and early finish
Exceptionally low staff turnover - average length of service is over 12 years
About Us:
JET PRESS is a leading global distributor of value engineered solutions and components. We help manufacture, build and assemble engineered fasteners, components, and hardware. From conventional and next generation vehicles, beautiful functional furniture to life-saving medical equipment.
Our business was founded in 1977 and remains under the original family ownership, with a member of the second generation actively involved in the business today. We’re committed to ethically delivering long-term benefits for our employees, community, customers and suppliers alike.
Our Values: We care deeply about our People, Partners & Longevity.
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