Training Course Advisor/Customer Services

Training Course Advisor/Customer Services

REF: TCA

Chesterfield, Derbyshire – Office-based with Free Parking.

Woking Monday to Friday 8.30 am to 4.45 pm with 45 mins for lunch.

Do you want to be part of a fantastic team who believe in teamwork, fantastic working environment?

JOB ROLE

• We are seeking a Training course advisor, who has excellent customer services skills.
• Working for a forward-thinking training provider.
• Liaising with potential and existing clients via the telephone and advising on the best courses that are available to the clients needs.
• Booking the courses in and sending the confirmations to members of the public and organisations.
• Chasing clients before the prior date booked if not made payment.
• Able to keep the members of the public or organisations up to date if they want to re-schedule courses and advising when available.
• Able to demonstrate strong verbal and written communication skills.
• Complete admin tasks, including updating customer systems.
• Publishing training material.
• Arranging new training requests.
• Must have excellent customer services experience.
• Training experience is not required for this role, as full training is given, so can have worked either In a customer services role, or a varied admin role used to talking to people, recruitment, or estate agents backgrounds etc open to background for this role, as its more about how you deal with clients.

SALARY AND BENEFITS

• Salary £22,238 to £26,000 per annum
• Monday to Friday 8.30 am to 4.45 pm with 45 mins lunch.
• Excellent promotional prospects
• Pension
• Healthcare