Training Facilitators

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 delivers high quality and responsive employability programmes relevant to the needs and aspirations of learners and job seekers as well as the needs of employers and the economy, today and in the future. 

The Social Switch Project

The Social Switch project is an exciting and innovative partnership between Redthread, Catch22, and VRU (Violence Reduction Unit), which aims to deal with the opportunities, and the challenges, of how young and at-risk people use social media.

Strand 1 will deliver accredited training each year to a minimum of 375 London based frontline practitioners and trusted adults (Teachers, Youth Workers, Parents, Carers, Police). This will focus on understanding the challenges and opportunities of the online space, and supporting young people to be better equipped and educated, for a safer online journey.

Strand 2 will support a minimum of 358 young people aged 16-30 each year, who may be at risk of, or have experienced, serious violence, exploitation, and/or grooming. The project equips young people with the skills and personalised mentorship needed to gain sustainable careers in the digital and surrounding sectors, whilst also offering interventions for young women and girls, focusing on how they can protect themselves from online abuse and exploitation, and how to recognise and report it.

Job Description

About the role

Social Switch Project Practitioner Training

The Social Switch Project has developed a full day digital youth work training programme, for front-line professionals, who are working with young people in a range of capacities, in London. The training is a free one-day interactive course, and refresher training, which will give professionals the confidence to deal with the challenges, and the opportunities, of social media. 

Predominantly working on Strand 1, you will be responsible for the facilitation of this training, to a maximum of 30 professionals over the course of a full day, with multiple training events taking place throughout the year.

You will also lead on delivery for Strand 2, in supporting the development of young people's key employment skills. This training has been designed in partnership with young people who have lived experience of the topic, and so part of your role will be to incorporate them into the training, and support them to make a valuable contribution to the session.  

About you

Knowledgeable of the social media, gaming, and online space, from the perspective of young people and children's safeguarding.
Experienced in designing and delivery training for professionals, with the ability to engage targeted statutory and community groups, and driven to achieve high NPS with training delivery.
High quality data input skills, with the ability to remain data compliant.
Committed to ED&I, and experienced in Safeguarding.

Main Duties and Accountabilities

Delivering high quality, engaging, presentations and training sessions to London based professionals who are working with young people in the youth sector, and delivering workshops and sessions so small cohorts of young people who are engaging in the Strand 2 element of Social Switch.
Maintaining relationships with existing and new relationships with key stakeholders and youth organisations to maximise engagement in future delivery, and ensuring that the training elements are relevant to, and accessible to, a wide range of practitioners and grass-roots organisations.
Working with the Service Manager and Social Switch team to monitor training success, incorporating feedback as and when it occurs, and ensuring that the training remains dynamic and engaging. Supporting the youth facilitators to share lived experience throughout the training, making valuable contributions to the overall sessions.
Demonstrating effective forward planning, organising, and time management, to meet anticipated workloads and delivery targets and objectives. Working with the Service Manager to reach individual, team, and annual targets, based on youth provisions in London.
Remaining up to date with the latest developments in social media, and its relationship with youth violence, incorporating learning into the training.
Monitoring volume of sign-ups generated, and adjusting recruitment plans to maximise participation in the training programme.

Please click apply to view the full Job Description.

Qualifications

A relevant teaching/training qualification, or extensive practical experience of delivering training.
A thorough knowledge and understanding of all aspects of social media, and how young people interact with it.
Experience of delivering engaging and dynamic creative training programmes to a variety of audiences, on a variety of topics, monitoring success, incorporating feedback, and ensuring that training is relevant and accessible to participants.
Strong team worker, with the ability to provide support to other members of staff, and youth facilitators.

Additional information

Salary: £30,000 per annum
Hours of work: Full time, 37 hours per week
Contract: 2 year fixed-term contract 
Flexibility: Hybrid working (1-2 days in our London office, 3-4 days working from home)

*Some evening and weekend working may occasionally be required, and you must be able to travel to our head office, local venues, and all London boroughs, on a regular basis.
*This role requires a DBS enhanced check.

Early application to this role is encouraged - interviews are likely to take place week commencing 11th March 2024.

28 days annual leave + bank holidays, rising to 33 days with service
Pension scheme with matching contributions of up to 4%
Discounted shopping opportunities

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.