Transport Administrator

We have an exciting opportunity to join our team in Bolton as a Transport Administrator.

We currently have two vacancies: one for a permanent position and another for a 12-month fixed-term contract.

Join our dynamic team and contribute significantly to optimising our transport operations.

This Transport Administrator role presents a unique chance to make a real difference and gain valuable experience in our expanding company.

The purpose of this role is to support the Transport Manager and Supervisors through the provision of high-quality, cost-effective transport administration support in line with company and regulatory requirements to ensure Whistl continues to deliver the highest quality, most cost-effective offering for its customers.

Key Responsibilities

• Act as the first point of contact within the transport office for customers, drivers, and other internal departments, promptly resolving, re-directing, and/or escalating issues appropriately.
• Calculate, record, and report core and agency driver hours every week, process payroll and HR paperwork and update driver holidays and sicknesses.
• Maintain tachograph analysis records and file them in line with the legislation. Ensure all accident forms are completed, actioned, and filed.
• Support the transport manager and supervisors with notetaking.
• Support the recruitment of drivers and transport staff in liaison with the transport manager/supervisors and approved recruitment agencies.
• Assist the transport operation/office within reasonable request/capability, including but not limited to assisting the transport supervisor with daily routing and the driver assessor with licence checks.
• Ensure compliance with all internal and external regulatory requirements, e.g. The Mail Integrity Code of Practice, Safety, Health, and Environment regulations, Carriage of Dangerous Goods regulations, and Data Protection and Information Security regulations, ensuring accurate recording and reporting of any incidents, accidents, or near misses.

We would welcome applications for this Transport Administrator role from candidates with skills or experience in the following areas: customer support, data protection, health & safety, compliance, driving regulations, reporting, MS Office, Isotrak, data analysis, as a Transport Clerk or Transport Administrator. If this sounds like you, apply today!

Benefits

• Enhanced annual leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service
• Access to our prestige benefits and rewards portal
• Long service rewards: both financial and leave-based
• Health cash plan
• Life assurance scheme
• Career development opportunities: Through E-learning, management development programmes, and apprenticeships in which you can gain professional qualifications
• Access to a well-established Employee Assistance Programme provider, who provides support to our people and their families in areas such as their health and well-being.

Additional Information

Shift Times:

Monday to Friday permanent contract - 2pm to 10pm.

Monday to Friday 12-month fixed-term contract - 7am to 3pm.

A flexible approach is also required, on occasion, to support the needs of a 24-hour operation.

Essential Skills

• Able to communicate effectively on the phone, face-to-face, and in writing to gain commitment from internal and external contacts at all levels.
• Excellent organisational skills. Able to work with minimum supervision and demonstrate the ability to effectively evaluate a situation, escalate appropriately and achieve deadlines through effective prioritisation and, where appropriate, delegation.
• Ability to deal with confidential and sensitive information. Resilient and adequately robust when dealing with sensitive issues or conflicting viewpoints.
• Excellent attention to detail with a high degree of accuracy, even when working under pressure.
• Good understanding of UK and EU driving regulations, working time directives and tachograph compliance.
• Intermediate skills with MS Office, particularly Word, Excel, Outlook, and PowerPoint skills for data analysis, presentation, and reporting.
• Full driving licence, as you may be required to travel to our other site or for off-site meetings.

Desirable Skills

• Previous experience working with Isotrak or equivalent telematics and tracking software
• 1 year of experience in a similar role

About Company

Whistl is a delivery management company providing efficient, high-quality, and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

Whistl is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.

Due to the nature of our business, this role may be subject to a basic DBS check.