Transport Coordinator

Pure Resourcing Solutions have the pleasure of supporting a private distribution company based in mid Essex in the search for a new Transport/Logistics Coordinator.
Company Overview: A dynamic and growing distribution company specialising in commerical distribution. Committed to delivering exceptional customer service, they're seeking a skilled Transport Controller to join our team. This role will be based thier office and involves managing the transport activities of our service drivers to ensure efficient operations and high customer satisfaction levels.
Position Overview: As a Transport Controller, you will be responsible for planning transport routes, allocating services, deliveries, and collections to our service teams using our planning software tools. Working closely with the sales and customer service teams, you will ensure the smooth execution of planned work while maintaining compliance and customer satisfaction.
Duties and Responsibilities:

1. Plan transport routes and allocate distribtu services, deliveries, and collections to service teams using planning software tools.
2. Produce vehicle and route job allocations to ensure balanced and compliant distribution of work under the supervision of the Transport Controller Team Lead.
3. Liaise with depot managers to resolve issues as they arise during the day and conduct driver debriefs.
4. Coordinate with sales and contract administration departments to ensure deliveries, collections, and services meet customer requirements.
5. Provide support and resolution for service level issues to customers.
6. Assist with general administrative tasks in the office.
7. Understand and adhere to all company policies and procedures relevant to the role.
8. Handle any other duties necessary for the efficient operation of the department.
9. Escalate any issues, including customer service-related concerns, to your team lead.

Qualifications and Skills:

• Previous experience in transport coordination or similar roles preferred.
• Proficiency in using planning software tools and Microsoft Office suite.
• Strong organisational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment and under pressure.
• Attention to detail and accuracy in task completion.
• Flexibility to adapt to changing priorities and schedules.
• Knowledge of relevant regulations and compliance standards is advantageous.

Benefits:

• Competitive salary
• Opportunities for career advancement
• Health and wellness benefits
• Positive and collaborative work environment

Join the team and be part of a company dedicated to delivering outstanding service to our customers. If you are ready to take on this exciting challenge, apply now!