Transport Depot Administrator

• Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
• Dealing with customer enquiries
• Deal with any procurement needs
• Identify opportunities for and initiate continuous improvement projects.
• Data inputting
• Provide timely, quality and accurate management information, (Weekly/Monthly)
• General administration duties
• Support with any other “ad hoc” administrative tasks
• Prepare and send Transport and Warehouse invoicing to Customers.
• Investigate and conclude customer invoice queries.

Depot Administrator requirements:

• Good communication skills are essential with the ability to express empathy with customers
• Excellent written and verbal skills are essential.
• Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
• Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
• Familiar with Microsoft Word, Excel and Powerpoint.
• Experience with SAP

Benefits:

• Pension Scheme
• Cycle2Work scheme
• Employee Assistance Program
• SPIRIT Awards - Peer to Peer recognition

Inclusion

Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be the very best, they can be, which is what makes us strong as a business with an increasingly agile workforce.