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SalaryArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!The ArrowXL culture thrives on six core values:Innovative I Safe I Respectful I Excellent I Responsible I One TeamMain ResponsibilitiesResponsible for transport functions at Wigan.Leading and motivating your team of skilled service delivery crews, Shift Managers, First Line Managers, Team Leaders and shunters.Deliver operational requirements, improve efficiency, and meet all KPI’s.Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed.Proactively respond to change or issues relating to service levels.Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers’ changing needs.Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused.Create and maintain a high-performing culture within the transport teams. Seek out and implement effective improvement opportunities.Lead on the engagement, development, and performance management of existing colleagues to improve standards and quality.The Ideal CandidateThe successful candidate for the role will have the following skills and experiences:A minimum of 3+ years’ experience employed within an operational management or similar transport management role.Experience and knowledge of improving Transport Operations and introducing operational excellence.Proven experience of working within a Unionised Environment is essential.Demonstrate high levels of resilience, self-motivation and flexibility.Must be able to demonstrate proven experience in a changing cultural surrounding – is able to demonstrate/implement and manage, people, structure, job content and behavioural change.Highly experienced in managing formal disciplinary processes and procedures.Excellent knowledge of Road Transport Compliance Regulations.First class people and strong management skills is essential.Able to motivate, influence coach and develop your teams.Full UK Driving Licence.Transport manager CPC desirable but not essential (however you must be willing to study for Transport manager CPC as part of development in this role).Benefits and RewardsIn addition to a competitive salary, you’ll receive many excellent additional benefits including:Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with serviceHoliday Buy Scheme – Buy up to 5 additional daysEnhanced Pension Plan options – Company enhanced contributions of up to a 6% matchPrivate Medical Insurance – via AXALife Insurance – Company funded 2x basic salary life cover from day oneEmployee Assistance Programme – Free 24/7 confidential wellbeing supportProgression and Development Opportunities – Department specific technical training and Internal Management Development AcademiesStaff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studiosCycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discountsLong service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programmeEmployee of the month – Winners receive £25 voucher, certificate and Hall of fame recognitionCEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognitionDepartmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic giftsRetail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savingsOur culture thrives on Six core values that form who we are, these are:Innovative I Safe I Respectful I Excellent I Responsible I One Team
