Transport Operator

Our client based in COVENTRY are a rapidly expanding Time Critical Logistics specialists moving Automative parts across the UK, Europe and worldwide via Dedicated Vehicles of varying sizes, Air Charter and On-board Courier.
Due to expansion our client is now looking for a new experienced European or UK Time Critical / Sameday Logistics / Air Charter or other urgent ad-hoc Transport background to join their growing team as a Transport Operative based in their idylic COVENTRY location. You will need to speak English and ideally another language German, Polish, Latvian, Slovakian or Romanian.
Purpose of Role :
- To organise transport and logistics by road and air globally in an efficient and effective manner, including the monitoring of job progress and giving/receiving customer updates.
- To meet client requirements within budgetary and operational restrictions to ensure a suitable profit for the company is made.
- To build strong, productive relationships with clients to ensure business objectives are achieved.
Key Job Responsibilities
Client Liaison
- Act professionally and in line with our clients procedures in relation to dealings with clients and contractors.
- Ensure that services are delivered as agreed.
Administration
- Maintain the required record keeping to ensure the efficient, cost-effective and lawful execution of all transport activities.
- Ensure each project is administered properly, including compiling the file and any legal documents.
- Ensure all contracting agreements are accurate and legally compliant.
Monitoring and Quoting
- Monitor and provide quotations for incoming requests relating to all modes of transport and logistics by road & air.
- Inputting of jobs electronically.
- Forwarding of transport orders.
Project Management
- Act as the liaison point between all parties to ensure that the client expectation is met.
- Be pro-active in identifying potential problems and develop contingency plans to provide solutions.
- Encourage and maintain good communication between all parties.
Other
- Maintain an active interest and up to date, detailed knowledge of the transport and logistics market.
- To carry out any other duties within the competence of the role holder, as requested (including additional working hours as and when required).
- To travel when required in line with business needs.
- Be aware of and comply with the company policies.
- Participate in the on-call duty rota within the operations team.