Address
Form of work
SalaryJoin our client in creating a better tomorrow by being a part of a dedicated team that strives for positive change through innovation. Experience a work culture that promotes teamwork, honesty, and growth.
Main Responsibilities and Duties:
1. Interpreting and implementing relevant legislation pertaining to road traffic acts to the best of our ability.
2. Overseeing the daily activities of the Drivers.
3. Prioritizing work schedules to optimize efficiency.
4. Ensuring compliance with vehicle defect procedures in line with our operator's license and audit requirements.
5. Assisting the Depot Manager in enforcing discipline and control standards, conducting annual driver appraisals, and facilitating the induction of new drivers.
6. Managing overtime effectively by monitoring start times and levels of inactivity on the tracker.
7. Providing prompt and positive responses to all customer inquiries.
8. Proactively investigating and resolving any issues related to missed collections.
9. Logging and addressing customer complaints in a timely manner through the Helpdesk.
10. Conducting investigation interviews for potential disciplinary hearings.
11. Verifying that drivers perform pre and post-shift vehicle checks.
The Candidate:
- Strong leadership abilities
- Customer service expertise
- Proficient in waste industry knowledge
- Skilled in utilizing Microsoft applications
- Extensive understanding of Tachograph legislation
- Persistent and adaptable
- Conscientious
- Collaborative team member
- Leadership qualities
- Capable of independent work
