Role Description:
We're seeking a full-time Travel Consultant adept in GDS systems, particularly Amadeus, to join our team. Your primary responsibility involves providing top-notch support to clients seeking travel guidance and assistance. This role demands strong communication skills and meticulous attention to detail as you'll craft tailored travel itineraries, handle flight and accommodation bookings, and offer comprehensive assistance throughout their journeys.
Key Responsibilities:
- Crafting comprehensive luxury packages encompassing flights, hotels, transfers, and more.
- Understanding and aligning with client preferences, interests, and budget constraints.
- Negotiating preferential rates with airline and hotel providers via the GDS system.
- Ensuring ATOL and IATA compliance within the company.
- Identifying and curating packages to suit diverse client needs.
- Contributing to the development of new packages and experiences.
- Negotiating with suppliers to secure competitive rates.
- Efficiently managing ticket distribution and optimizing company expenditure through value pricing strategies.
Qualifications and Skills:
- MUST HAVE a Minimum of 3 years of experience in a Travel Agent or higher role.
- MUST HAVE Proficiency in using a GDS, especially Amadeus.
- Exceptional attention to detail, communication, and customer service prowess.
- Capability to perform under pressure and manage sudden demands.
- Genuine passion for travel and entertainment.
Benefits:
- Access to exclusive events and experiences.
- Vibrant and fun office environment.
- Convenient work location with easy transport access. This is an office-based role. You must be able to travel daily to London Stansted Airport.
- Operations Performance Bonus Scheme.
- Clearly defined career progression opportunities.
- Exciting team-building trips including skiing, boat parties, summer getaways, and more.
- Various staff events such as team lunches, Top Golf, Go-Karting, and Horse Racing.
- 28 days holiday (inclusive of bank holidays).
- Company Pension Scheme.
- Onsite shower facilities for active commuters.
- Ample free and secure parking.