Travel Consultant

Vacancy Introduction
We are seeking an enthusiastic Travel Consultant to join our vibrant Travel Team! As a Travel Consultant, you will have the opportunity to create exciting, unforgettable travel experiences for our customers. If you have a passion for travel and enjoy connecting with people, this role is perfect for you. Get ready to embark on a thrilling journey as you help our customers plan their dream holiday!
Role Responsibility
Build meaningful connections: Showcase your exceptional interpersonal and customer service skills to forge strong relationships with our young customers. Your friendly and approachable demeanour will make them feel comfortable and confident in your ability to create memorable travel experiences.
Attention to the little things: With your keen attention to detail, you'll ensure that every aspect of our customers' itineraries is carefully planned and executed. From flights and accommodations to activities and local recommendations, you'll leave no stone unturned to provide a seamless and extraordinary travel experience.
Fuel your wanderlust: Your genuine interest in travel will shine through as you assist our customers in discovering the most exciting and off-the-beaten-path destinations. Share your travel knowledge, provide insider tips, and help create itineraries that cater to their unique interests and preferences.
Tech-savvy and numerically inclined: Your strong IT, literacy, and numerical capabilities will come in handy as you navigate our cutting-edge travel systems, effortlessly manage bookings, and ensure accuracy in all financial transactions. Embrace the digital age and leverage technology to enhance the travel planning experience.
Be a trendsetter: Your professional conduct and appearance will set the standard for excellence in the travel industry. Show off your style and adaptability to resonate with your customers while maintaining a polished and professional manner.
Want to know more? Take a look at our job description for the role here.
The Ideal Candidate
* Exceptional communication skills
* Tech-savviness
* Attention to detail
* Passion for travel
* Embrace modern trends and styles
* Flexibility and adaptability
* Problem-solving skills
* Good Sales acumen
Package Description
What’s in it for you
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
* Competitive rates of pay
* 20% discount in our food stores, along with other discounts across our family of businesses
* 22 days holiday (plus bank holiday entitlement) which increases with service
* 5% employer pension contribution
* Death in service benefit
* Access to our colleague communications app, The Loop
* Enhanced* family leave and pay arrangements
* Opportunities to grow, with award-winning training and apprenticeship programmes
* Great deals and discounts across 100’s of high street and online retailers
* Financial wellbeing support, including Wagestream®
Check out the detail of all our colleague benefits here.
* Enhanced on statutory terms, subject to service criteria.
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
About the Company
The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, Essex and Cambridgeshire.
Owned by over 260,000 members – including our colleagues – our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.
Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces.
With a focus on environmental sustainability, we’re proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p.
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions.
Find out more at (url removed)p
Our Recruitment Process
If this is the job for you, simply click ‘apply’. You will be required to register a profile on our careers page. To do this simply click apply. The good news is you’ll only have to register once – after this, it’ll be easier and quicker to apply for any roles in the future too.
Please note that our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and is subject to change