Triage Manager (CDC)

There’s never been a more exciting time to join Doncaster Council.     

We are passionate about Doncaster - it’s a great place to live, do business and visit.

We have plenty to shout about – Doncaster is the UK’s best connected location, we have many major developments in the pipeline, a vibrant urban centre with thriving arts and cultural scene, sport and leisure attractions, wonderful green spaces and a fascinating heritage.  We firmly believe, as do our partners, that Doncaster is the place to be with a bright future and ambitions ahead of it.  But don’t just take our word for it – anyone joining the council, can look forward to expanding their knowledge and skills in a dynamic, creative and nurturing environment while truly making a difference to the communities we serve.   

Doncaster Council are looking for a Locality Triage Manager to work in the Partnership & Families Team to manage and lead the locality triage team, delivering an all-age people centred approach through the locality model and Think Families programme. The primary focus is to achieve improved and sustainable outcomes for children, young people, vulnerable adults and families through swift access to information, advice and guidance or early intervention and prevention support.  

The successful candidate must have experience of managing core triage functions, negotiating case allocation, making key decisions to manage risk and coordinate interventions to ensure all clients are safeguarded, through the application of child and adult thresholds, supporting family’s criteria and contextual safeguarding practice. 

Triage managers are regularly required to draft reports and presentation, monitor performance and quality assure service delivery, taking appropriate action to manage and mitigate risk, identify key themes, trends and best practice to share learning. Outstanding interpersonal skills, including oral and written communication are essential.  

The experience of leading, managing and developing multi-agency teams supporting early intervention and prevention delivery with the ability to be flexible in approach to dealing with difficult situations, working with sensitive and confidential information and working well under pressure is essential.  

These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the directorate commensurate with the grading of the post, without changing the general character of the post.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes. Visit our Working in Doncaster - City of Doncaster Council page to find out more.

Shortlisting will take place week commencing 15 July and it is anticipated that interviews will be held week commencing 22 July.

For further details or an informal chat please contact: 

Deborah Burton Tel: 01302 862493, deborah.burton@doncaster.gov.uk