Address
Form of work
SalaryJob overview
Do you have a desire to learn and develop within a fast paced service?
Are you a high calibre individual interested in improving the pathways of suspected and diagnosed cancer patients?
Do you have a flexible approach to work and value variety?
Are you team player and keen to develop your career pathway within the NHS?
Main duties of the job
If you have answered ‘yes’ to all of the above then you could be the person we are looking for!
We are looking for a passionate and highly motivated individual who can work as part of a team and as an individual alongside our Cancer Multi-Disciplinary Teams to book appointments for patients on a cancer pathway to help improve the pathways, ensure swift diagnosis and treatment of suspected and confirmed cancer patients.
You must be IT literate and have the ability to navigate Trust IT systems. As well as being an effective communicator you must be able to communicate with a wide range of colleagues including admin staff, PA’s, senior managers and consultants. The ideal candidate must be able to work between the hours of 08:00 and 16:00. This post is hybrid working with three days working on site and two days per week working from home. Cancer Services offices are based at Whitney Court, Hamilton Street, Oldham, OL4 1DB.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person specification
Qualifications
Essential criteria
- Recognised educational standards, i.e. GCSE ‘O’ Level Grade A-C or equivalent in English Language
- ECDL/Clait or relevant experience
- A level qualification or NVQ Level 3 or equivalent knowledge
Experience
Essential criteria
- Proven recent experience of working within the NHS
- Proficient in the use of Microsoft applications
- Previous experience of working within a team and also alone
- Experience of dealing with any changes to the service in a positive way
- Recent experience of working in a capacity & demand target driven service
- Understanding and experience of acute hospital outpatient/inpatient pathways
Desirable criteria
- Experience of booking processes
Skills/Knowledge
Essential criteria
- Literate in order to transfer information on to a computer system and standard departmental documents
- Excellent interpersonal and communication skills in order to deal with wide range of NHS staff/patients on the telephone and face to face using tact and empathy
- To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely services
- Assist in using waiting lists to offer choice and book in accordance with current guidelines
- Be able to prioritise own workload
- Be able to use initiative in planning daily tasks
Personal Qualities
Essential criteria
- Able to communicate effectively with people at all levels
Other
Essential criteria
- To work additional hours to meet the demands of the service if required
- Maintain confidentiality at all times
- Awareness of Health and Safety in the workplace
- Awareness of equal opportunity issues
