We are working on behalf of a large HR, Insurance and Benefits company based in Birmingham to assist with the recruitment of a UK Account Manager.
You role would consist of managing a portfolio of clients, building excellent relationships with client contacts and insurers along with working with experienced consultants on larger clients to gain experience and knowledge.
Primarily the role will be to look after a portfolio of clients, providing administrative support and taking ownership of all area of client service delivery, working in partnership with the relevant Consultant to provide an outstanding customer service.
Other responsibilities include:
- Liaising the product providers, human resources and other third parties to conduct research on behalf of their local markets and product options
- Responding promptly to client enquiries in line with agreed levels of service regarding their existing arrangements, renewals and any changes in circumstances
- Attending client meetings/conference calls with both Consultants and individuals,
- Generating market intelligence and key information regarding potential new opportunities to develop clients and increase the companies portfolio
- Be part of the team to support new members
- Complying with the Financial Services and Markets Act 2000 and the relevant FCA rules
- Provide consultancy on the full range of employee benefits products and services, in particular Group Pensions, Risk Benefits such as Life Cover and Income Protection, and Flexible Benefits and Wellness Programmes Obtain a full understanding of client's current circumstances and provisions together with future aims * Research and communicate appropriate options to corporate clients in conjunction with Account Managers * Provide clients with information on new and existing products and services to ensure their benefits offering remains competitive * Consult with clients to explain the potential benefits and disadvantages of various products and
Education and/or Experience:
A background in employee benefits ideally within Risk and Pensions
Experience within a customer facing role
Good IT skills in the Microsoft Office suite
Experience in a sales environment / account management
Knowledge of the benefits landscape including group pensions, auto-enrolment and group risk and health care
Must be a self-starter highly motivated by their own success
In return the client offers a supportive, progressive environment working in a role that offers endless opportunities and rewards for success
If you are interested in the above position please apply using the instructions below
We welcome CVs from candidates with backgrounds in areas such as Sales Administrator, Account Manager, Account Executive, HR Account Manager, Insurance Account Manager, Compliance Manager