UK Purchasing & Operations Administrator

Select (part of the Select Technology Group) is the largest Apple Premium Reseller across the UK and Ireland, with 28 stores across England, Ireland, Scotland and Wales.
What do you get from working at Select?
A growing love and passion for all things Apple
A great sense of achievement and empowerment for helping our customers discover which Mac, iPhone, Watch or iPad is right for them - this is our passion
Competitive salary
Fantastic Employee discounts
Pension Scheme
Employee Incentives
Employee Assistance Programme (EAP)
This Exeter based role requires joint responsibility for day-to-day processing of purchase orders, responding in a timely manner to sales order / customer / supplier queries. Requires some associated inventory analysis across group businesses, as well as support for both retail and departmental returns (RMA).
This could be a full- or a part-time role (9-5.30 or 9-3.30).
Responsibilities and Duties
These include but are not limited to:
Purchasing Admin
Day to day order processing across group businesses in line with requirements and in consultation with Sales, Operations, Logistics and the Group Operations Manager.
Purchase order processing and monitoring as well as working with stakeholders to ensure on-time delivery of stock.
Escalation of issues to line managers, Operations and Logistics teams and the Group Operations Manager as required. Assist in investigation and resolution of issues in a timely fashion with minimum disruption.
Liaising with vendors, purchasing teams, logistics, order management and finance teams as required to report on inventory analysis including availability and value as well as other requirements.
Process shipping reports including ingestion of serial numbers into our SAP system and processing drop-ship orders, ensuring on-time invoicing.
Dealing with inquiries from customers, sales, and other teams, as well as assisting with issues as required.
RMA
Day to day handling and processing of RMA queries either internally within the business or from external customers with timely responses and prompt resolution for queries.
Assist with investigation of any queries related to RMA and collaborating with other teams internally and externally to bring to a successful resolution.
Ability to present reports/information in a clear, concise and readable format and
understanding of statistical analysis required from reports.
Actioning resolution on RMA and purchasing/sales errors with escalation to senior teams if needed.
Education/Experience requirements:
At least 3-5 years SAP or similar experience required
Advanced user knowledge of Microsoft Excel, PowerPoint, Keynote
Experience within the technology sector would be an advantage
IT, business or analyst degree preferred or substantial experience
Self-starter with experience working in fast paced environment
Experience interacting with high volume, faced paced retail and warehouse environments with logistics, a distinct advantage
Ability to prioritize and proactively manage workload, and solve problems
Full, clean driving licence
IND1