Vehicle Service Advisor - Fleet Management / Hampton

My client, one of the UK’s leading Fleet Management companies, is looking for a Vehicle Technician Support Executive to join their Operations department based in Hampton (Middlesex).

Responsibilities :

To monitor and action all modules of the 1Link Service Network platform in order to ensure that the focus is always maintained on cost control and vehicle downtime.
To ensure that all work authorised is in accordance with manufacturers servicing schedules and industry recognised times whilst paying attention to vehicle histories, contract type, contract duration, warranty position and client specific procedures.
Liaising with vehicle manufacturers in order to escalate issues and secure warranty and goodwill contributions.
To ensure breakdown and recoveries are directed to appropriate network repairers in accordance with departmental procedures.

Must be :

Motor Vehicle Technician qualified to City & Guilds

ATA standards or any equivalent automotive qualification

Knowledgable of 1Link Service Network platform / R2C