Veterinary Receptionist
Salary: £10.53 per hour
Location: Gables Veterinary Centre, Hessle
Job Type: Permanent, Full-time
Shifts: Flexible, Variation between early shifts (8:30-17:00) and late shifts (10:30-19:00)
We are currently seeking a new Receptionist to join our fantastic team!
The role would suit an enthusiastic and motivated individual who takes pride in their work and can work well as part of a team.
This role offers the flexibility of having split working time between Reception and Kennel duties if preferred.
Roles and Responsibilities
Welcoming and registering new customers.
Booking in customers and making sure they receive gold standard care
Answering the telephone and dealing with a range of customer queries
Managing customer expectations regarding wait time.
Administration duties e.g. scanning paperwork, filling in forms etc.
Taking payments
Promoting offers and services
Required Skills and Experience
Previous experience in an office, reception/front of house role is essential
Experience within a clinical or veterinary setting is desirable
Ability to work without direct supervision
Basic IT knowledge (Microsoft package) desirable
Our Administration Assistant is first point of contact on the phone, and we require a professional approach and discretion where required.
Benefits
5 weeks holiday + bank holidays + Birthday Leave
Extensive free online Linnaeus CPD program
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
As pet owners ourselves, here at Gables Vets we understand the need for excellent treatment and advice in a welcoming and friendly environment.
We have expanded our surgery over the years, to create larger operating and dental suites – while our in-house laboratory facilities include x-ray, ultrasound, endoscope, ECG and cardiology equipment.