Viewing Assistant

Knight Frank our looking to recruit a Viewing Assistant to represent our business and support the office with viewings across the geographical areas.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank

Role:

As a Viewing Assistant, you will be working alongside our exceptional Knight Frank team to provide an additional level of support to our customers.  You will be responsible for showing prospective buyers properties whilst delivering an outstanding level of customer service and demonstrating strong market knowledge.  Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.

Responsibilities:

• Be an ambassador for your office by creating a positive first impression as the first point of contact
• Provide comprehensive and detailed feedback about the viewing to the office
• Have the ability to identify the buyers requirements and generate offers
• Communicate fully with all concerned to ensure that lettings transactions are managed in an efficient and professional manner
• Build and maintain goodwill, confidentiality and trust with prospective and existing customers at all times in order to foster the professional image of the Partnership
• Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s
• May occasionally be required to provide ad hoc cover on Saturdays
• Attend mandatory training to support this role

Key Experience Required:

• Previous work experience in a client facing role
• Regular availability including agreed Saturdays and Sundays
• Good understanding of the buying process and legislation surrounding it
• Ability to confidently show prospective buyers around a property
• Possess excellent local knowledge

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Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.