Virtual Desktop Engineer

Required Skills:

• This role involves troubleshooting complex issues, ensuring system reliability, and implementing advanced solutions to optimize the performance and security of the Virtual Desktops.
• Virtualisation : VMware vSphere with HCI integration [vSan] (intermediate knowledge), VMware Horizon (strong knowledge), VMware AppVolume with writable (strong knowledge), VMware DEM (strong knowledge), VMware Workspace One (basic knowledge)
• OS : Microsoft Windows 10 / 11 (strong knowledge), Linux RHEL (basic knowledge)
• Monitoring : Centreon (basic knowledge), Control Up (basic knowledge)
• Network : global (basic knowledge)
• Automation : Powershell (intermediate knowledge), Powercli (intermediate knowledge), vRO - Orchestrator (basic knowledge) & Ansible (basic knowledge)
• Incident / Problem / /Request / Change Management: Manage critical incidents ensuring timely resolution, communication with stakeholders, manage proactive & reactive problem cases, manage request & change opened by the team or by the business within the timeframe negotiated.